Notes
1. Rachel McAlpine, 2001, Web Word Wizardry: A Guide to Writing for the Web and Intranet, Berkeley, CA: Ten Speed Press, 36.
2. Jakob Nielsen, 2000, Designing Web Usability, Indianapolis, IN: New Riders Publishing, 124-125.
3. McAlpine, 40.
4. Crawford Killian, 1999, Writing for the Web, North Vancouver, BC: Self-Counsel Press, 28-29.
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